Features of our approach to MSO arrangements

Sometimes a PHO wants a comprehensive arrangement, in which most (or all) of its operations and administration are contracted out, typically to a "Management Services Organisation" (MSO). This page describes our approach to providing a MSO service. There is a corresponding MSO case study.

Click on each title for more information.



A focus on improving health outcomes and, in particular, achieving equity in health outcomes, based on a population health approach. A focus on centrality of general practice, as well as an awareness that PHOs are more than general practice A focus on good relationships with, but not subservience to, the local DHB A focus on building local infrastructure & capacity